# Sage Solutions LLC

> Microsoft CSP partner and AWS Partner Managed Service Provider with Google Cloud-experienced engineers, serving small and mid-sized businesses across New York City and New Jersey since 2015. Integrated IT, low-voltage, AV, security, and AI optimization — one team, one phone number, one warranty.

Sage Solutions LLC is an MSP and integrated IT-and-low-voltage contractor headquartered in Staten Island, NY. Specializing in healthcare, restaurants, construction, transportation/logistics, and call center verticals. Average response time: 14 minutes. Managing 950+ endpoints across 100+ SMB clients. Also delivering AI strategy, workflow automation (n8n, Make.com), and RAG implementations for clients optimizing their workforce with AI.

## Agent discovery resources
- [Comprehensive reference (llms-full.txt)](https://sagesolutionsllc.net/llms-full.txt) — detailed version of this file with complete pricing, FAQs, and service descriptions
- [Agent Skills index](https://sagesolutionsllc.net/.well-known/agent-skills/index.json) — machine-readable skill catalog (request-it-assessment, browse-services, check-service-area, download-it-health-checklist)
- [API Catalog (RFC 9727)](https://sagesolutionsllc.net/.well-known/api-catalog) — linkset of public-facing service entry points
- AI usage: this content allows `search` and `ai-input` (referencing in AI answers with attribution); does NOT allow `ai-train`. See robots.txt Content-Signal directives.

## Services

### IT and Cloud
- [Managed IT Services](https://sagesolutionsllc.net/services/managed-it/) — Flat-rate fully managed IT for SMBs.
- [Co-Managed IT](https://sagesolutionsllc.net/services/co-managed-it/) — Supplement your in-house IT with tier-3 escalation, security tooling, and after-hours coverage.
- [Cybersecurity](https://sagesolutionsllc.net/services/cybersecurity/) — EDR, SIEM, MFA, training, ransomware-resilient backup.
- [Cloud Services](https://sagesolutionsllc.net/services/cloud/) — M365, Google Workspace, Azure, AWS migrations.
- [VoIP & Business Phones](https://sagesolutionsllc.net/services/voip/) — Cloud phones, contact center, SMS.
- [Backup & Disaster Recovery](https://sagesolutionsllc.net/services/backup/) — Image-based, off-site, immutable.

### Infrastructure (low-voltage and design-build)
- [Network Design & Consulting](https://sagesolutionsllc.net/services/network-design/) — Site surveys, architecture, documentation.
- [Wi-Fi Engineering & Heat-Mapping](https://sagesolutionsllc.net/services/wifi-engineering/) — Wi-Fi 6/6E/7 with Cisco Meraki, Ubiquiti UniFi, Aruba.
- [Structured Cabling](https://sagesolutionsllc.net/services/structured-cabling/) — Cat6/Cat6A, fiber, low-voltage, certified.
- [Design-Build Infrastructure](https://sagesolutionsllc.net/services/design-build/) — Cabling, network, Wi-Fi, AV, cameras, access — one team, one schedule.
- [IT Relocation & Office Moves](https://sagesolutionsllc.net/services/it-relocation/) — Single-weekend office moves.

### AV and security
- [Commercial AV & Audio](https://sagesolutionsllc.net/services/commercial-av/) — Restaurant audio, signage, whole-home audio.
- [Conference Room Design & Build](https://sagesolutionsllc.net/services/conference-rooms/) — Zoom Rooms, Microsoft Teams Rooms, Google Meet.
- [Smart Home & Residential AV](https://sagesolutionsllc.net/services/smart-home/) — Whole-home audio, smart lighting, shading, security, home theater.
- [Security Cameras](https://sagesolutionsllc.net/services/security-cameras/) — Ubiquiti UniFi Protect, Speco, Verkada, Hikvision, Axis.
- [Custom Software & CRM](https://sagesolutionsllc.net/services/custom-development/) — Line-of-business integrations, CRM automation, workflow apps.

### AI and digital
- [AI Optimization & Workforce Automation](https://sagesolutionsllc.net/services/ai-optimization/) — n8n, Make.com, RAG, custom AI agents, Microsoft 365 Copilot governance.
- [Web Development & Hosting](https://sagesolutionsllc.net/services/web-development/) — Astro, Next.js, Cloudflare Pages, AI-ready, SEO-strong.

## Industries served
- [Healthcare IT](https://sagesolutionsllc.net/industries/healthcare/) — HIPAA-aware infrastructure for medical and dental practices.
- [Law Firm IT](https://sagesolutionsllc.net/industries/law-firms/) — Document management, e-discovery, compliance.
- [Finance & Financial Services IT](https://sagesolutionsllc.net/industries/finance/) — SOC 2, SEC compliance, trading floor infrastructure.
- [Restaurant IT](https://sagesolutionsllc.net/industries/restaurants/) — POS, PCI, multi-location.
- [Entertainment & Venue IT](https://sagesolutionsllc.net/industries/entertainment/) — Venue AV, ticketing, Wi-Fi for events.
- [Construction IT](https://sagesolutionsllc.net/industries/construction/) — Jobsite, mobile, Procore/Bluebeam.
- [Transportation & Logistics IT](https://sagesolutionsllc.net/industries/transportation/) — TMS, WMS, ELD, warehouse Wi-Fi.
- [Call Center IT](https://sagesolutionsllc.net/industries/call-centers/) — Voice quality, contact center stack.

## Service area / locations
- [Staten Island, NY](https://sagesolutionsllc.net/locations/staten-island/) (HQ)
- [Manhattan, NY](https://sagesolutionsllc.net/locations/manhattan/)
- [Brooklyn, NY](https://sagesolutionsllc.net/locations/brooklyn/)
- [Queens, NY](https://sagesolutionsllc.net/locations/queens/)
- [The Bronx, NY](https://sagesolutionsllc.net/locations/the-bronx/)
- [Jersey City, NJ](https://sagesolutionsllc.net/locations/jersey-city/)
- [Hoboken, NJ](https://sagesolutionsllc.net/locations/hoboken/)
- [Newark, NJ](https://sagesolutionsllc.net/locations/newark/)
- [Stamford, CT](https://sagesolutionsllc.net/locations/stamford/)

## Case studies
- [12-Location Restaurant Group Recovers from Ransomware in 11 Days](https://sagesolutionsllc.net/case-studies/multi-location-restaurant-ransomware/)
- [Healthcare Practice Scales 12 → 47 Endpoints with HIPAA-Aware IT](https://sagesolutionsllc.net/case-studies/healthcare-practice-hipaa-m365/)
- [Construction Firm Office Relocation in One Weekend](https://sagesolutionsllc.net/case-studies/construction-firm-office-relocation/)
- [Logistics Company 28,000 sq ft Warehouse Buildout](https://sagesolutionsllc.net/case-studies/logistics-warehouse-buildout/)

## Resources / blog
- [What Are Managed IT Services?](https://sagesolutionsllc.net/blog/what-is-managed-it-services/)
- [Cyber Insurance Requirements 2026](https://sagesolutionsllc.net/blog/cyber-insurance-requirements-2026/)
- [IT Budget for Small Business](https://sagesolutionsllc.net/blog/it-budget-small-business/)
- [AI for Small Business: Where to Start](https://sagesolutionsllc.net/blog/ai-for-small-business-where-to-start/)
- [n8n vs Make.com vs Zapier (2026)](https://sagesolutionsllc.net/blog/n8n-vs-make-vs-zapier/)
- [MSP vs In-House IT Cost Comparison](https://sagesolutionsllc.net/blog/msp-vs-in-house-it-cost/)
- [Ransomware Recovery Checklist](https://sagesolutionsllc.net/blog/ransomware-recovery-checklist/)
- [How to Pick an MSP in NYC: 10 Questions](https://sagesolutionsllc.net/blog/how-to-pick-an-msp/)
- [Microsoft 365 Migration Guide](https://sagesolutionsllc.net/blog/m365-migration-guide/)
- [PCI Compliance for Restaurants](https://sagesolutionsllc.net/blog/pci-compliance-restaurants/)
- [HIPAA-Aware IT for NY Medical Practices](https://sagesolutionsllc.net/blog/hipaa-it-medical-practices/)
- [Free 10-Point IT Health Checklist (PDF)](https://sagesolutionsllc.net/downloads/it-health-checklist.pdf)
- [Ransomware Recovery Checklist (PDF)](https://sagesolutionsllc.net/downloads/ransomware-recovery-checklist.pdf)
- [MSP Evaluation Worksheet (PDF)](https://sagesolutionsllc.net/downloads/msp-evaluation-worksheet.pdf)

## Free tools
- [Cybersecurity Self-Assessment Quiz](https://sagesolutionsllc.net/tools/cybersecurity-quiz/)
- [MSP Cost Calculator](https://sagesolutionsllc.net/tools/msp-cost-calculator/)
- [Tools-Only / Co-Managed Pricing](https://sagesolutionsllc.net/tools/stack-pricing/)
- [Cabling & Low-Voltage Calculator](https://sagesolutionsllc.net/tools/cabling-calculator/)
- [IT Downtime Cost Calculator](https://sagesolutionsllc.net/tools/downtime-calculator/)

## Company
- [Certifications & Partnerships](https://sagesolutionsllc.net/certifications/)
- [SLA & Service Guarantee](https://sagesolutionsllc.net/sla/)

## Pricing
- Managed IT flat-rate, three tiers: Essentials ($109), Secure ($159), Sovereign ($225) per workstation per month.
- Sovereign includes vCIO advisory (4 hrs/mo), IR plan, annual tabletop. Secure includes Copilot governance.
- Project work (cabling, AV, cameras, network, design-build, IT relocation, AI/automation, web development) project-priced.
- AI assessments: $5,500. Workflow automation: $3,500–$12,000. RAG deployments: $10,000–$35,000. Custom agents: $7,000–$50,000.
- Compliance-as-a-Service: HIPAA $10,000 setup + $1,800/mo, PCI $8,000 + $1,350/mo, SOC 2 $15,000 + $2,700/mo, Cyber Insurance $3,000 + $450/mo.
- vCIO $1,800/mo, vCISO $2,700/mo, combined $4,000/mo. IR retainer: Standby $750/mo, Ready $1,500/mo, Priority $3,000/mo.
- 12-month managed-services term with 30-day out clause.

## Contact
- Phone: (646) 886-7604
- Email: info@sagesolutionsllc.net
- Hours: Mon–Fri 8 AM – 6 PM ET (24/7 emergency for managed clients)
- Website: https://sagesolutionsllc.net

## Core differentiators
- Integrated IT + low-voltage + AV + cameras + AI + web — one team, one phone number, one warranty.
- Flat-rate billing — predictable monthly cost, no surprise hourly bills.
- Local on-site response in NY/NJ. Same-hour in Staten Island; same-day across the metro.
- 20+ years of NY/NJ experience; founded 2015 as the LLC.
- Microsoft CSP partner and AWS Partner; Google Cloud engineering experience.
- Industry specialization in regulated/operations-critical SMB verticals.
- 14-minute average ticket response time.
- 30-day out clause — no long-term lock-in.
- Hands-on AI optimization with n8n, Make.com, RAG, custom agents — not just consulting decks.