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About

We are the IT department for businesses that don't want one.

Sage Solutions LLC was founded in 2015, building on 20+ years of NY/NJ IT experience that started in 2005. We are an authorized Microsoft CSP partner and AWS Partner with Azure-trained engineers on staff, with hands-on Google Cloud experience, headquartered in Staten Island. Today, we manage 950+ endpoints across 100+ small and mid-sized businesses in healthcare, restaurants, construction, transportation, and call centers.

20+

Years of NY/NJ IT experience

100+

SMB clients managed

950+

Endpoints under management

14m

Average ticket response

What we believe

IT should be invisible. Bills should be predictable. Engineers should pick up the phone. None of that is a marketing claim — it is the operating model. We measure ourselves against three numbers our clients actually care about: tickets resolved on first response, average response time, and downtime hours per quarter.

We do not sell fear. We do not pad invoices. We do not lock clients into contracts they cannot leave. The 30-day out clause is in every managed services agreement we sign because we earn the next month, every month.

How we work

Discovery is a 30-minute call. A written assessment lands in your inbox within 48 hours. If we are a fit, onboarding takes 14–30 days for typical SMBs and includes documentation, baseline security hardening, monitoring deployment, and a quarterly business review cadence.

If we are not a fit — wrong size, wrong vertical, wrong stack — we will tell you and where useful, refer you to someone who is. That happens roughly 1 in 5 first calls. It is on purpose.

Founder

Jason Valerio

CEO & CTO

I started pulling cable and racking switches in 2005. Twenty years later I still do it when the job calls for it. Sage Solutions came out of a simple observation: most MSPs sell a black box and hope you never look inside. I wanted to build the opposite — an IT operation where the client sees everything, pays a predictable bill, and can leave with 30 days' notice if we stop earning it.

Before founding Sage in 2015, I spent a decade in the field across enterprise and SMB environments — from the FDNY facility networks I worked on during my years with the department, to 300-camera campus builds, to ground-up office buildouts. I studied at Texas A&M University and hold a Certified Ethical Hacker (CEH) credential. My time as an FDNY firefighter taught me more about incident response than any certification ever did: stay calm, follow the plan, communicate clearly, and never leave anyone behind.

Today I run every side of Sage — engineering, client relationships, hiring, vendor negotiations, and the code behind the tools on this site. I am a full-stack developer by trade, which means when we build a custom CRM integration or automate a compliance workflow, I write the code myself. When a fiber splice fails at 2 AM, I am the one who picks up the phone.

The company serves 100+ businesses across NYC, northern New Jersey, and southern Connecticut. Our clients range from 10-person law firms to 300-camera housing campuses to national logistics companies. The common thread is they want IT that works, explained by someone who does not hide behind jargon, at a price that does not change month to month.

Texas A&M University Certified Ethical Hacker (CEH) Microsoft CSP Partner 20+ years in IT

Microsoft CSP Partner

We are an authorized Microsoft CSP partner with Azure-trained engineers — including a Microsoft Certified Azure Solutions Architect Expert and Azure Security Engineer — and deep Microsoft 365, Azure, Entra, and Intune experience.

Google Cloud Experience

Hands-on Google Workspace migration and Google Cloud infrastructure experience.

AWS Partner

As an AWS Partner, we deploy, manage, and optimize AWS workloads for SMBs.

HIPAA-Aware Infrastructure

We architect HIPAA-aware infrastructure and partner with auditors and counsel for certification.

PCI-DSS Knowledgeable

PCI-DSS knowledgeable network design for retail, restaurants, and call centers.

Ready for IT that does not surprise you?

A 30-minute call. No slide deck. We will tell you what looks healthy, what looks risky, and what we would do first.

Call Free assessment